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Shipping Policy

Built in South Florida Β· Shipped Nationwide

Shipping Made Simple

Most Tailor Mail mailbox systems can ship anywhere in the United States. We choose the delivery method based on the size and configuration of your order, with parcel, oversized, and freight options when needed.

Last updated September 2026

Nationwide ShippingMost Tailor Mail products can ship throughout the U.S.
Prepared for TransitShipped orders are packed around the product design, with hardware included where assembly is required.
Easy Assembly & SetupMost shipped systems are designed for straightforward setup with basic tools, often just a screwdriver and shovel.
South Florida InstallationProfessional installation is available in Palm Beach, Broward, and Miami-Dade counties.

What to Expect

Custom mailbox orders are handled differently from standard retail packages. Some arrive fully assembled, while others are intentionally packed in sections to protect the finish, reduce shipping size, and make final assembly straightforward.

Production Time

Many custom and handcrafted orders are completed in approximately 7–14 business days. Specialty configurations, manufacturer-supplied systems, aluminum bases, and larger HOA or bulk orders may require additional time.

Product-specific lead times shown on the product page or confirmed after ordering take priority.

Rates & Carriers

Nationwide shipping starts at a $250 base shipping charge. Final shipping cost depends on package dimensions, weight, destination, and carrier availability. Parcel orders commonly ship by UPS, while larger systems may require freight or a custom shipping quote.

Tracking or freight delivery information is provided once the order is on the way.

How Your Mailbox Arrives

Some systems ship fully assembled. Others may ship with the mailbox head, legs, or selected components packed separately for safer transit.

When assembly is required, prepared mounting points and necessary hardware are included. See our Installation & Assembly Guide.

Shipping Damage

Please inspect the shipment when it arrives. Visible shipping damage should be reported within 24 hours of delivery with photos of the packaging and damaged item.

This documentation helps us determine the quickest appropriate resolution.

Ordering from Outside South Florida?

Email us the mailbox name and destination ZIP code if you want shipping confirmed before placing the order. We can verify whether the order will move by standard parcel, oversized service, or freight.

Local Pickup & Installation

Professional installation is available for eligible orders in Palm Beach, Broward, and Miami-Dade counties. Standard residential installation and standard mailbox removal start at $250, with distance-based pricing. Optional haul-away is $50 for wood, plastic or metal mailboxes, or $100 for concrete. Concrete removal and a new reinforced slab carry additional charges where selected. Delivery-only service is $200 within our 50-mile local delivery area; installation is separate.

Installation is scheduled by availability.

From Our Shop to Your Curb

01We prepare your orderYour mailbox is completed, checked, and packed for its specific configuration.
02We choose the right delivery methodParcel, oversized, or freight service is selected based on size and destination.
03You receive tracking & setup guidanceWe provide tracking or delivery details and assembly guidance when applicable.

Questions About Shipping?

Send us the mailbox you are considering and your destination. We can confirm the shipping method before you order.

Shipping availability can vary by product configuration and destination. If a special shipping arrangement is required, Tailor Mail will contact you before fulfillment.