Everything You Need to Know, in One Place.
Frequently Asked Questions
What types of mailboxes do you offer?
We create custom wooden and metal mailboxes, including treated wood, powder-coated steel, and aluminum options. Whether you want rustic charm or a sleek modern design, we craft each mailbox to fit your home’s style.
Do you provide installation services?
Yes! We offer professional installation for our mailboxes in select service areas. Our team installs each mailbox securely and according to USPS regulations. Installation starts at $150.
Are your mailboxes lockable?
Yes, we offer lockable options to help keep your mail safe and secure.
Can I customize the design and color of my mailbox?
Absolutely! Choose your preferred materials, colors, post styles, finishes, and even add custom lettering or plaques.
How do I schedule an installation?
You can schedule an installation online or by contacting us directly. We’ll coordinate a convenient date and time that works for you.
What areas do you serve?
We primarily serve Southeast Florida, including Boca Raton and surrounding regions. If you're outside that area, feel free to contact us to check availability.
How long does the installation process take?
Typical installation takes about 1 to 2 hours. Complex installs may take longer, but we always work efficiently and cleanly.
Do you offer any warranties on your mailboxes?
Yes. We stand behind our craftsmanship and offer a limited warranty on materials and workmanship. Please contact us for specific terms.
What materials are your mailboxes made of?
Our mailboxes are made from high-quality, weather-resistant treated wood, powder-coated steel, and durable aluminum for long-lasting performance.
Can I include my house number or name on the mailbox?
Definitely! We offer custom lettering, plaques, and engraving to personalize your mailbox with your house number, family name, or even logos.
Do your mailboxes comply with USPS regulations?
Yes. All of our mailbox designs follow USPS guidelines for size, height, and placement to ensure proper mail delivery.
How long does it take to build a custom mailbox?
Most custom orders are completed within 5–10 business days, depending on the design and material availability.
Most custom orders are completed within 5–10 business days, depending on the design and material availability.
Yes! We can remove and haul away your old mailbox and install your new one in the same appointment.
What if I want a mailbox design I don’t see on your website?
That’s our specialty! We love bringing unique ideas to life. Just send us a sketch, inspiration photo, or concept, and we’ll collaborate on your dream mailbox.
Do you offer commercial or multi-unit mailbox solutions?
Yes, we do! Whether you're managing a gated community, apartment complex, or business center, we can design and install durable, secure mailbox systems.
What payment methods do you accept?
We accept major credit cards, PayPal, and secure online payments through our website.
What happens if my mailbox is damaged during a storm?
What happens if my mailbox is damaged during a storm?
Do you offer different mailbox post styles or finishes?
Yes! Choose from a range of post styles including classic, decorative, and modern, with various stain, paint, and powder-coat options to match your home’s exterior.
Are your mailboxes weatherproof?
Yes. Each mailbox is sealed and finished to protect against sun, rain, and humidity. Our materials are chosen specifically for outdoor durability.
Do you offer curbside and wall-mounted options?
Yes, we offer both styles. Whether you're looking for a traditional curbside post or a space-saving wall-mounted box, we can build and install it for you.
How do I care for my metal mailbox?
Metal mailboxes are easy to maintain. Just clean periodically with mild soap and water. If scratches occur, we offer touch-up paint kits to keep it looking new.
What are the size options available for mailboxes?
We offer standard, large, and oversized designs. If you receive frequent packages or need extra space, we can customize the size to suit your needs.
Will I need to be home during installation?
It's preferred but not required. As long as we have access and clear instructions, we can complete the installation without you being there.
What if I need to make changes to my order?
Please contact us right away if you need to make a change. We’ll do our best to accommodate, though changes to custom orders may incur a revision fee.
Can I request a matching address sign or yard post?
Yes! We can create complementary address plaques, signs, or yard posts to match your mailbox for a cohesive and stylish look.